Patient Access & Registration Specialist

Resurgens Orthopaedics; Marietta (GA); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Resurgens Orthopaedics in Marietta, GA is seeking a Patient Access Representative to be the first point of contact, collecting accurate patient information, verifying insurance, and scheduling appointments to ensure smooth financial intake.

The role involves inputting data into the EHR, confirming eligibility, obtaining prior authorizations, and helping patients understand costs and payment options while maintaining HIPAA compliance.

Qualifications

• Experience in patient registration, insurance verification, or customer service.
• Familiarity with EHR and scheduling software.
• Excellent communication and attention to detail.

Responsibilities

• Greet patients and verify personal, financial, and insurance information for accuracy.
• Input demographic and insurance details into the EHR system.
• Verify insurance coverage and eligibility before appointments or procedures.
• Schedule patient appointments based on physician availability and patient needs.
• Inform patients about co-pays, deductibles, and insurance benefits.

Skills

Communication

Attention to Detail

Problem-Solving

Time Management

Confidentiality

Technical Skills

Education

CHAA Certification (Healthcare Access)

Tools

Microsoft Office

Patient Management Software

Job description

Resurgens Orthopaedics in Marietta, GA is seeking a Patient Access Representative to be the first point of contact, collecting accurate patient information, verifying insurance, and scheduling appointments to ensure smooth financial intake.

The role involves inputting data into the EHR, confirming eligibility, obtaining prior authorizations, and helping patients understand costs and payment options while maintaining HIPAA compliance.