Patient Access & Insurance Coordinator

Resurgens Orthopaedics; Carrollton (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Resurgens Orthopaedics is seeking a Patient Access Representative to greet patients, verify insurance and demographic information, and schedule appointments. This role ensures accurate data entry in the EHR system and helps patients understand their financial responsibilities.

The position requires strong communication, attention to detail, and familiarity with patient management software. Experience in healthcare and HIPAA compliance is preferred, with CHAA certification encouraged.

Qualifications

• Certification in Patient Access (e.g., CHAA) preferred but not required.
• Previous healthcare experience in patient registration, insurance verification, or customer service preferred.
• Experience with EHR and scheduling software is an advantage.

Responsibilities

• Greet patients and verify demographic, financial, and insurance information.
• Input data into the EHR system and ensure forms are completed accurately.
• Verify insurance coverage and eligibility before appointments.
• Obtain prior authorization for procedures as required by insurers.
• Assist patients with payment options and financial assistance programs.

Skills

Communication

Detail Orientation

HIPAA Compliance

Time Management

EHR Proficiency

Education

CHAA Certification (preferred)

Tools

MS Office

Scheduling Software

EHR Systems

Job description

Resurgens Orthopaedics is seeking a Patient Access Representative to greet patients, verify insurance and demographic information, and schedule appointments. This role ensures accurate data entry in the EHR system and helps patients understand their financial responsibilities.

The position requires strong communication, attention to detail, and familiarity with patient management software. Experience in healthcare and HIPAA compliance is preferred, with CHAA certification encouraged.