Rehab Patient Access Specialist

Orthotexas-Physicians-; Carrollton (TX); On-site; USD 33,000 - 52,000; Full time

Job summary

Orthotexas-Physicians- is seeking a Patient Access Representative to be the first point of contact for patients, handling registration, insurance verification, and scheduling. You will gather accurate information, verify coverage, and explain financial responsibilities to patients to ensure a smooth visit.

The role collaborates with clinicians, insurers, and administrative staff, requiring strong communication, attention to detail, and strict adherence to HIPAA.

Qualifications

• CHAA certification preferred but not required.
• Healthcare setting experience in patient registration preferred.
• Experience with EHR and scheduling software considered an advantage.

Responsibilities

• Greet patients and verify personal, financial, and insurance information.
• Input demographic and insurance details into the EHR system.
• Verify insurance coverage and eligibility prior to appointments.
• Obtain prior authorizations when required by insurers.
• Schedule appointments based on physician availability and patient needs.
• Explain co-pays and financial responsibilities to patients.

Skills

Communication

Attention to Detail

Time Management

HIPAA compliance

Education

CHAA Certification

Tools

EHR software

Microsoft Office

Scheduling software

Job description

Orthotexas-Physicians- is seeking a Patient Access Representative to be the first point of contact for patients, handling registration, insurance verification, and scheduling. You will gather accurate information, verify coverage, and explain financial responsibilities to patients to ensure a smooth visit.

The role collaborates with clinicians, insurers, and administrative staff, requiring strong communication, attention to detail, and strict adherence to HIPAA.