Patient Access & Registration Specialist

Mercy Health Corporation; Lake Geneva (WI); Sur place; USD 24 000 - 36 000; Plein temps

Résumé du poste

Mercyhealth seeks an experienced Healthcare Patient Access Representative to warmly greet patients and manage registration for ER, urgent care, inpatient, and outpatient services. You will verify insurance, collect payments, and ensure accurate medical records while adhering to privacy and regulatory requirements.

The role emphasizes compassionate service, teamwork, and efficient daily operations across fast-paced hospital settings, with potential shifts, weekend work, and overtime during peak

Qualifications

• Graduate of high school or equivalent preferred
• One to two years customer service experience required
• Knowledge of third-party payors preferred
• Medical terminology preferred

Responsabilités

• Greet patients, visitors and customers; provide friendly, professional assistance and register patients accurately.
• Participate in team activities and quality improvement initiatives.
• Provide shadowing and training to new partners.
• Use sound judgment in emotional and demanding situations.
• Assist with patient intake, insurance verification, and data entry in the electronic medical record.

Formation

High school diploma or equivalent

Outils

EPIC

Description du poste

Mercyhealth seeks an experienced Healthcare Patient Access Representative to warmly greet patients and manage registration for ER, urgent care, inpatient, and outpatient services. You will verify insurance, collect payments, and ensure accurate medical records while adhering to privacy and regulatory requirements.

The role emphasizes compassionate service, teamwork, and efficient daily operations across fast-paced hospital settings, with potential shifts, weekend work, and overtime during peak