Night Shift Patient Access Pro – ER/Outpatient Registration

Mercy Health System; Freeport (IL); On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Job summary

Mercyhealth is seeking an Experienced Healthcare Patient Access Representative to handle admissions, registrations, and insurance verification for the ER, urgent care, inpatient and outpatient services. The role requires accuracy, empathy, and ability to work in a fast-paced environment while coordinating with care teams across Mercyhealth facilities.

Responsibilities include patient check-in, insurance validation, MSPQ for Medicare, collecting payments, and supporting pre-admission processes.

Qualifications

• One to two years customer service experience required.
• Knowledge of third-party payors preferred.
• Medical terminology preferred.
• Graduate of high school or equivalent preferred.

Responsibilities

• Register patients and verify insurance information.
• Identify patients in need of immediate care and prioritize by severity.
• Collect co-pays, self-pay, and pre-payments as applicable.
• Assist with pre-admissions and pre-registrations.
• Coordinate patient flow and direct to the appropriate unit or staff.

Education

High school diploma or equivalent

Medical terminology training (preferred)

Tools

EPIC EMR

MS Office

Job description

Mercyhealth is seeking an Experienced Healthcare Patient Access Representative to handle admissions, registrations, and insurance verification for the ER, urgent care, inpatient and outpatient services. The role requires accuracy, empathy, and ability to work in a fast-paced environment while coordinating with care teams across Mercyhealth facilities.

Responsibilities include patient check-in, insurance validation, MSPQ for Medicare, collecting payments, and supporting pre-admission processes.