Patient Access & Registration Specialist

Intermountain Healthcare Inc.; Lafayette (CO); On-site; USD 27,000 - 39,000; Full time

Job summary

Intermountain Health is seeking a Patient Access Registration Specialist I at Good Samaritan Hospital in Lafayette, CO. This full-time role handles patient check-in, insurance verification, scheduling, and payment processing with a focus on accuracy and patient service.

The position requires excellent communication, proficiency with Epic (preferred), and the ability to work in a fast-paced healthcare setting while ensuring privacy and compliance. Competitive hourly pay and benefits are provided.

Qualifications

• High School diploma or equivalent is preferred.
• Demonstrated proficiency with Microsoft Office, internet and email.
• Experience with Epic preferred.
• Customer service experience, preferably in a healthcare setting, is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Epic experience preferred

Tools

Microsoft Office

Job description

Intermountain Health is seeking a Patient Access Registration Specialist I at Good Samaritan Hospital in Lafayette, CO. This full-time role handles patient check-in, insurance verification, scheduling, and payment processing with a focus on accuracy and patient service.

The position requires excellent communication, proficiency with Epic (preferred), and the ability to work in a fast-paced healthcare setting while ensuring privacy and compliance. Competitive hourly pay and benefits are provided.