Patient Access & Registration Specialist

Talentify; West Palm Beach (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Conifer Health, part of the Tenet family, seeks a Patient Access Representative at Good Samaritan Medical Center with Friday/Saturday 11p-7:30am shift. You will greet patients, register them, collect demographics, and explain forms in line with hospital standards, ensuring privacy and compliance.

You will educate patients on financial liabilities, conduct cash reconciliation, obtain authorizations, and coordinate post-discharge care as needed. Strong communication is essential.

Qualifications

• High School Diploma or GED required.
• 0–1 year in a Customer Service role.
• 0–1 year administrative experience in medical facility, health insurance, or related area preferred
• Some college coursework preferred

Responsibilities

• Greeting patients following Conifer Standards of Care, provides world‑class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
• Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
• Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.

Skills

Typing 35 wpm

PC/CRT/Printer

Hospital knowledge

Customer service

Fast-paced environment

Communication skills

Third party payor requirements

Compliance standards

Multi-area capability

Patient collections

Collaboration

Medical terminology

Education

High School Diploma or GED

Some college coursework preferred

Tools

Scheduling system

Job description

Conifer Health, part of the Tenet family, seeks a Patient Access Representative at Good Samaritan Medical Center with Friday/Saturday 11p-7:30am shift. You will greet patients, register them, collect demographics, and explain forms in line with hospital standards, ensuring privacy and compliance.

You will educate patients on financial liabilities, conduct cash reconciliation, obtain authorizations, and coordinate post-discharge care as needed. Strong communication is essential.