Patient Access & Scheduling Specialist I

Intermountain Healthcare Inc.; Louisiana; On-site; USD 26,000 - 35,000; Full time

Job summary

Intermountain Health seeks a Patient Access Registration Specialist I to greet patients, collect demographic and insurance data, and register patients for appointments. The role involves collecting co-pays, explaining financial options, and guiding patients through consent forms and disclosures in a fast-paced environment.

You will verify eligibility, coordinate with clinical staff, update electronic health records, and follow up on pending items such as authorizations and referrals to ensure

Qualifications

• High School diploma or equivalent preferred.
• Proficiency with Microsoft Office, internet and email.
• Experience with Epic preferred.
• Customer service in healthcare required.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues like prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Job description

Intermountain Health seeks a Patient Access Registration Specialist I to greet patients, collect demographic and insurance data, and register patients for appointments. The role involves collecting co-pays, explaining financial options, and guiding patients through consent forms and disclosures in a fast-paced environment.

You will verify eligibility, coordinate with clinical staff, update electronic health records, and follow up on pending items such as authorizations and referrals to ensure