Patient Access & Registration Specialist

Henry Ford Health; Jackson (MI); On-site; USD 18,000 - 25,000; Full time

Job summary

Henry Ford Health seeks a contingent front desk registrar in Jackson, MI. You will greet patients, collect and verify insurance information, and perform new patient registrations under supervision. The role requires strong customer service and computer skills.

Candidates should have a high school diploma or GED; EPIC experience and insurance payor familiarity are preferred. The position involves variable shifts and a fast-paced environment in a hospital setting.

Qualifications

• High school diploma or GED required.
• 1 year of experience in patient admitting/registration and/or insurance eligibility verification preferred.
• EPIC training/experience preferred.
• Microsoft Office skills recommended.

Responsibilities

• Register new patients and update registration and insurance information.
• Respond to inquiries from callers/customers and assist as needed.
• Assist with insurance eligibility verification and cash collections.
• Provide a welcoming front-desk presence and professional customer service.

Skills

Customer service

Telephone etiquette

Communication skills

Leadership potential

Education

High school diploma or GED

Tools

EPIC

Microsoft Office

Job description

Henry Ford Health seeks a contingent front desk registrar in Jackson, MI. You will greet patients, collect and verify insurance information, and perform new patient registrations under supervision. The role requires strong customer service and computer skills.

Candidates should have a high school diploma or GED; EPIC experience and insurance payor familiarity are preferred. The position involves variable shifts and a fast-paced environment in a hospital setting.