Patient Services Specialist – Clinic Registration & Support

Henry Ford Health; Jackson (MI); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Henry Ford Health in Jackson, MI is seeking a patient services coordinator to support patient registration, check-in/check-out, preregistration, insurance verification, and cash collections. You will contribute to service excellence and accurate data entry within a hospital setting.

The role requires strong interpersonal and organizational skills, plus the ability to work in a fast-paced clinic environment and collaborate with the Corporate Business Office for patient financial responsibilities.

Qualifications

• High School Diploma or equivalent.
• Proficient with basic computer skills and software navigation.
• Ability to use a computer information system and perform calculations.
• Strong interpersonal skills to interact with patients and staff.
• Ability to work in a fast-paced environment with interruptions.

Responsibilities

• Handle patient registration and reception at the point of care.
• Perform check-in and check-out procedures.
• Complete preregistration and insurance verification.
• Assist with chart reconciliation and patient discharge.
• Coordinate with Customer Service Center for financial responsibilities.

Skills

Interpersonal skills

Organizational skills

Multi-tasking

Computer skills

Education

High School Diploma or equivalent

Tools

Computer Information System

Job description

Henry Ford Health in Jackson, MI is seeking a patient services coordinator to support patient registration, check-in/check-out, preregistration, insurance verification, and cash collections. You will contribute to service excellence and accurate data entry within a hospital setting.

The role requires strong interpersonal and organizational skills, plus the ability to work in a fast-paced clinic environment and collaborate with the Corporate Business Office for patient financial responsibilities.