Part-Time Patient Registration & Front Desk Specialist

Henry Ford Health; Jackson (MI); On-site; USD 18,000 - 24,000; Part time

Job summary

Henry Ford Family Medicine - East Michigan Avenue in Jackson, MI seeks a part-time patient service representative to manage front-desk activities and patient flow. You will greet patients, verify information, collect payments, and support insurance processes.

Under supervision, you will follow SOPs for registration, preregistration, and discharge while delivering high-quality service to diverse patient groups and collaborating with clinic staff.

Qualifications

• High School Diploma or equivalent required.
• Familiarity with clinic environment preferred.
• Proficient with basic computer systems and software.
• Able to manage detailed information and multitask in a fast-paced setting.
• Strong interpersonal skills to assist patients and coordinate with staff.

Responsibilities

• Handle patient registration activities: reception, face-to-face check in and check out, preregistration, insurance verification, cash collections.
• Assist with chart reconciliation and patient discharge while upholding service excellence standards.

Skills

Customer service

Telephone communication

Multitasking

Teamwork

Education

High School Diploma or equivalent

Job description

Henry Ford Family Medicine - East Michigan Avenue in Jackson, MI seeks a part-time patient service representative to manage front-desk activities and patient flow. You will greet patients, verify information, collect payments, and support insurance processes.

Under supervision, you will follow SOPs for registration, preregistration, and discharge while delivering high-quality service to diverse patient groups and collaborating with clinic staff.