Patient Access & Registration Specialist

Community Health Network; Indianapolis (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for visitors and patients. You will handle customer service, patient registration, and financial clearance, guiding patients through check-ins and scheduling while verifying insurance information.

You will use EPIC to manage registrations and ensure accurate entry of demographics, insurance, and billing details.

Qualifications

• High School Diploma or GED required.
• 1+ years: healthcare office experience and/or strong customer service background preferred.
• Registration/Admissions: proficient in inpatient, outpatient, and emergency admits.
• Completes Admissions, Discharges, and Transfers in a timely manner when applicable.
• Ability to monitor and verify patient demographics, insurance, and financial information.

Responsibilities

• First contact for visitors; handle customer service, patient registration, and financial clearance.
• Perform check-ins, scheduling, and payment collection.
• Verify insurance eligibility and communicate coverage details to patients.
• Prepare patients administratively and financially for visits.

Job description

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for visitors and patients. You will handle customer service, patient registration, and financial clearance, guiding patients through check-ins and scheduling while verifying insurance information.

You will use EPIC to manage registrations and ensure accurate entry of demographics, insurance, and billing details.