Patient Access Coordinator — Registration & Billing

Houstonmethodistcareers; Baytown (TX); On-site; USD 25,000 - 30,000; Part time

Job summary

Houston Methodist is seeking a Patient Access Associate for PRN evenings to support hospital entry points by accurately collecting demographic and insurance information in the EHR. The role includes cashiering duties, handling co-pays, deductibles, and co-insurance while ensuring compliance with EMTALA and HIPAA requirements.

The position emphasizes strong customer service and effective communication to assist patients, families, and clinical staff.

Qualifications

• Must have strong customer service experience.
• Excellent communication skills, both verbal and written.
• Ability to learn and navigate multiple software programs and EHR systems.

Responsibilities

• Obtain and record accurate demographic and insurance information from patients.
• Explain consent forms and obtain signatures; respond to questions professionally.
• Perform cashiering functions and collect co-pays, deductibles, and co-insurance.
• Verify insurance details and determine patient out-of-pocket costs; communicate payment options.
• Maintain HIPAA privacy and protect patient information.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Attention to detail

HIPAA knowledge

Computer skills

Education

High School diploma or equivalent

Tools

EHR systems

Job description

Houston Methodist is seeking a Patient Access Associate for PRN evenings to support hospital entry points by accurately collecting demographic and insurance information in the EHR. The role includes cashiering duties, handling co-pays, deductibles, and co-insurance while ensuring compliance with EMTALA and HIPAA requirements.

The position emphasizes strong customer service and effective communication to assist patients, families, and clinical staff.