Patient Access & Registration Specialist

Houston Methodist; Cypress (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Houston Methodist in the United States is seeking a Patient Access Associate to collect accurate demographic and insurance information and enter it into the EHR at various entry points. The role includes cashiering duties, collecting co-pays and deductibles, and ensuring compliance with EMTALA and HIPAA. Strong communication and accuracy are essential to support patient experience and hospital operations.

Qualifications

• High School diploma or equivalent required.
• Two years of experience in a strong customer service environment.
• One year of hospital registration experience preferred.
• Sufficient proficiency in speaking, reading, and writing English.
• Knowledge of insurance procedures and registration functions.

Responsibilities

• Obtain and record accurate demographic and insurance information for patients.
• Explain consent forms and obtain signatures in a professional manner.
• Post and receipts patient payments; balance cash drawer daily.
• Assist patients and co-workers with questions in a courteous, service-oriented manner.
• Maintain HIPAA/privacy standards and protect patient health information.

Skills

Customer service

Communication skills

Multitasking

Cash handling

English proficiency

Education

High School diploma or equivalent

Tools

EHR systems

Registration software

Job description

Houston Methodist in the United States is seeking a Patient Access Associate to collect accurate demographic and insurance information and enter it into the EHR at various entry points. The role includes cashiering duties, collecting co-pays and deductibles, and ensuring compliance with EMTALA and HIPAA. Strong communication and accuracy are essential to support patient experience and hospital operations.