Patient Access & Registration Specialist

Intuitive-Health; Georgetown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Intuitive Health is hiring a Patient Access / Front Office Associate in Kentucky. You will greet patients, register demographics and insurance, verify eligibility, collect copays, and support a smooth patient flow in a fast-paced healthcare environment.

Responsibilities include answering phones, maintaining confidentiality, and performing general clerical tasks to support clinical staff and operations.

Qualifications

• High school diploma or GED required.
• Customer service and communication skills required.
• Basic computer proficiency and the ability to learn new systems.

Responsibilities

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform clerical tasks including copying, scanning, faxing, and filing.
• Maintain waiting areas, front desk, and reception spaces in a clean, organized, and presentable condition.

Skills

Customer service

Communication

Multitasking

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Office

EMR/EHR

Job description

Intuitive Health is hiring a Patient Access / Front Office Associate in Kentucky. You will greet patients, register demographics and insurance, verify eligibility, collect copays, and support a smooth patient flow in a fast-paced healthcare environment.

Responsibilities include answering phones, maintaining confidentiality, and performing general clerical tasks to support clinical staff and operations.