Patient Access & Front Office Champion

Intuitive Health; Georgetown (KY); On-site; USD 32,000 - 46,000; Full time

Job summary

Intuitive Health is seeking a Patient Access / Front Office Associate in Georgetown, KY to greet patients, register visits, and manage insurance verification with accuracy. You will maintain a welcoming front desk, answer calls, and assist clinical staff to ensure smooth patient flow.

Join a team that emphasizes patient-centered service, HIPAA compliance, and reliable scheduling in a fast-paced ambulatory care setting. Flexible shifts and ongoing training support professional growth.

Qualifications

• Customer service, communication, and interpersonal skills.
• Basic computer proficiency and ability to learn new systems.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Register new patients and update demographic, insurance, and billing information.
• Verify insurance eligibility and collect copays and payments.
• Facilitate patient flow and inform patients of delays.
• Maintain patient confidentiality and HIPAA compliance.
• Perform clerical tasks and maintain clean reception areas.
• Support patients with a friendly, reassuring approach.

Skills

Customer service

Communication skills

Multitasking

Basic computer proficiency

Organization skills

Education

High school diploma or GED

Tools

EMR/EHR systems

Microsoft Office

Job description

Intuitive Health is seeking a Patient Access / Front Office Associate in Georgetown, KY to greet patients, register visits, and manage insurance verification with accuracy. You will maintain a welcoming front desk, answer calls, and assist clinical staff to ensure smooth patient flow.

Join a team that emphasizes patient-centered service, HIPAA compliance, and reliable scheduling in a fast-paced ambulatory care setting. Flexible shifts and ongoing training support professional growth.