Patient Access Specialist — Fast, Friendly Registration

Beth-Israel-Lahey-Health; Cambridge (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health in Cambridge, MA is seeking a Patient Access Representative to join our fast-paced registration team. You will register patients, collect co-pays, verify insurance, and handle scheduling with a focus on first-contact resolution and patient confidentiality.

Responsibilities span pre-registration, insurance verification, financial clearance, and polite, accurate data entry to ensure clean claims and a welcoming patient experience across in-person, electronic, or telephonic

Qualifications

• High school degree or equivalent; Associate’s degree preferred.
• Experience in a fast-paced, multi-task environment with data entry and healthcare systems is valued.
• Experience with EHR software and basic Microsoft Office applications (Outlook, Word, Excel) is helpful.

Responsibilities

• Register patients for visits and collect payments, co-pays, and balances due.
• Schedule, reschedule, and cancel patient appointments and manage registration flow.
• Verify insurance and schedule pre-registration tasks; ensure confidentiality and data accuracy.

Skills

Call center experience

Typing 40+wpm

Medical terminology

Bilingual communication

Fast-paced multitask

Independent decision-making

Education

High school degree or equivalent

Associate’s degree

Job description

Beth Israel Lahey Health in Cambridge, MA is seeking a Patient Access Representative to join our fast-paced registration team. You will register patients, collect co-pays, verify insurance, and handle scheduling with a focus on first-contact resolution and patient confidentiality.

Responsibilities span pre-registration, insurance verification, financial clearance, and polite, accurate data entry to ensure clean claims and a welcoming patient experience across in-person, electronic, or telephonic