Patient Access & Registration Specialist

Advocate Health; Burlington (WI); Vor Ort; USD 27.000 - 41.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health benefits

Flexible Spending Accounts

Parental leave

Employer retirement plan with matching

Educational Assistance Program

Zusammenfassung

Advocate Health in Burlington, WI is seeking a Front End Staff member to manage patient check-in, verify demographics, collect co-pays, and support the patient portal. This role supports the health care team by maintaining accurate records and ensuring a smooth registration process.

You will work Monday through Friday, about 36 hours per week, with hours ranging 7:30 AM to 6:30 PM and occasional Saturdays. A High School Diploma or GED is required, and no special licensure is needed.

Qualifikationen

• Demonstrate Advocate Health purpose, values and behaviors.
• Ability to work in a high profile and high stress area, multitask and prioritize work.
• Must be able to manage high-volume workloads with interruptions in a fast-paced environment.
• Excellent customer service skills in a variety of situations; strong service recovery.

Aufgaben

• Creates the initial electronic health record foundation for patient care.
• Checks in and registers patients; verifies demographic and insurance information; collects co-pays.
• Discusses financial obligations with patients; refers to Financial Advocates when needed.
• Ensures HIPAA compliance and maintains confidentiality of patient information.

Kenntnisse

Customer service

Attention to detail

Communication skills

Multitasking

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Email

Jobbeschreibung

Advocate Health in Burlington, WI is seeking a Front End Staff member to manage patient check-in, verify demographics, collect co-pays, and support the patient portal. This role supports the health care team by maintaining accurate records and ensuring a smooth registration process.

You will work Monday through Friday, about 36 hours per week, with hours ranging 7:30 AM to 6:30 PM and occasional Saturdays. A High School Diploma or GED is required, and no special licensure is needed.