Patient Access & Registration Specialist

Hugh Chatham Health, Inc.; Burlington (WI); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plans

Educational assistance

Job summary

Advocate Health Burlington is seeking a Front End Staff member to support patient intake and scheduling in a fast-paced clinic, ensuring accuracy and HIPAA compliance. The role involves registering patients, verifying demographics and insurance, and collecting co-pays while guiding patients through the care process. Typical schedule is Monday through Friday, hours 7:30 a.m.

to 6:30 p.m. with occasional Saturdays.

Qualifications

• High School Diploma or GED required.
• No experience required.

Responsibilities

• Creates the initial electronic health record foundational to the patient medical record.
• Prevents duplicate medical records to ensure patient safety and accurate billing.
• Checks in and registers patients; verifies demographics and insurance information; collects co-pays.
• Discusses and collects patient financial responsibilities to aid timely payment.
• Maintains confidentiality of patient information per HIPAA and related regulations.
• Assists patients with portal access, test preparations, and care instructions.

Skills

HIPAA compliance

Customer service

Phone etiquette

Data entry

Demographic accuracy

Education

High School Diploma or GED

Tools

Electronic Health Record

Microsoft Office

Job description

Advocate Health Burlington is seeking a Front End Staff member to support patient intake and scheduling in a fast-paced clinic, ensuring accuracy and HIPAA compliance. The role involves registering patients, verifying demographics and insurance, and collecting co-pays while guiding patients through the care process. Typical schedule is Monday through Friday, hours 7:30 a.m.

to 6:30 p.m. with occasional Saturdays.