Patient Access & Registration Specialist

CommonSpirit Health; Bryan (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Access/Registration Clerk to perform patient registration and admitting functions across hospital access points, ensuring accurate demographic and insurance information in the EHR. The role supports scheduling, documentation, and routine inquiries to promote a positive patient experience.

The position requires strong communication skills and healthcare exposure; responsibilities include collecting payments, documenting interactions, and escalating complex

Qualifications

• Experience in healthcare or patient access preferred.
• Familiarity with electronic health records and insurance verification helpful.
• Strong communication and customer service skills.

Responsibilities

• Register patients across access points and verify demographics, insurance, and eligibility.
• Scan and organize patient documents for registration, billing and clinical workflows.
• Explain patient financial responsibilities and collect payments when applicable.
• Schedule and coordinate patient appointments to support timely access to care.
• Identify and escalate discrepancies in registration or insurance processes.
• Provide patient support via phone and other channels and document interactions.

Job description

CommonSpirit Health is seeking a Patient Access/Registration Clerk to perform patient registration and admitting functions across hospital access points, ensuring accurate demographic and insurance information in the EHR. The role supports scheduling, documentation, and routine inquiries to promote a positive patient experience.

The position requires strong communication skills and healthcare exposure; responsibilities include collecting payments, documenting interactions, and escalating complex