Patient Access & Registration Specialist

Community Health Systems, Inc.; Kirksville (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Community Health Systems, Inc. is seeking a Registration Clerk to support patient care by accurately capturing demographic and insurance information during in-person and telephone interactions.

You will schedule procedures, obtain authorizations, and maintain complete patient records while delivering exceptional customer service. The role requires knowledge of insurance verification, medical terminology, and familiarity with EHR systems and registration software.

Qualifications

• Post-secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
• 0-2 years of experience in a customer service role preferred.

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures and pre-registers scheduled patients with accurate demographic information.
• Verifies insurance eligibility and captures health insurance details, securing authorizations and verifications.
• Collects and records patient financial responsibility estimates when applicable.
• Communicates operative reports to physician offices daily.
• Compiles registration documentation to ensure complete patient medical records.

Skills

Insurance verification

EHR systems

Attention to detail

Interpersonal skills

Registration software

Education

Post-secondary education in medical office administration

Healthcare administration training

Tools

Registration software

Job description

Community Health Systems, Inc. is seeking a Registration Clerk to support patient care by accurately capturing demographic and insurance information during in-person and telephone interactions.

You will schedule procedures, obtain authorizations, and maintain complete patient records while delivering exceptional customer service. The role requires knowledge of insurance verification, medical terminology, and familiarity with EHR systems and registration software.