Patient Access & Registration Specialist

CommonSpirit Health; Houston (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

CommonSpirit Health in Houston, TX is seeking an Admissions/Patient Access professional to support registration and admitting functions across hospital access points. You will verify demographics, insurance eligibility, and complete confidential documentation in the EHR to ensure accurate patient data capture.

The role involves scheduling, patient communications, and collaboration with the care team to maintain a positive patient experience.

Qualifications

• 1 year healthcare experience in patient access preferred.
• High School diploma or GED required at hire.
• Knowledge of patient registration procedures and documentation, health insurance payers, and real-time eligibility verifications.

Responsibilities

• Perform patient registration across assigned access points with accurate demographics and insurance data.
• Scan, index, and manage patient documentation in the EHR to support workflows.
• Communicate financial responsibility to patients and collect payments as appropriate.
• Schedule and manage patient appointments to support access and clinic workflows.
• Identify and escalate routine or complex registration and insurance discrepancies.
• Provide patient-facing support via phone and other channels and document interactions.

Skills

Patient registration

Insurance verification

Documentation in EHR

Scheduling appointments

Patient communication

Issue escalation

Education

High School Diploma

GED

Tools

EHR systems

Job description

CommonSpirit Health in Houston, TX is seeking an Admissions/Patient Access professional to support registration and admitting functions across hospital access points. You will verify demographics, insurance eligibility, and complete confidential documentation in the EHR to ensure accurate patient data capture.

The role involves scheduling, patient communications, and collaboration with the care team to maintain a positive patient experience.