Patient Access & Registration Specialist

FMOL Health; Baker (LA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

FMOL Health in Louisiana seeks a patient registration clerk to accurately enter patient data into EMR, verify insurance, collect payments, and ensure a best-in-class patient experience. You will work under supervision and support Epic workflows to optimize patient flow.

Strong customer service and attention to detail are essential as you collaborate with physicians and billing staff to resolve discrepancies and assist patients with eligibility and payor procedures. Training on Epic is provided.

Qualifikationen

• 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program.
• Bachelor's degree may substitute for experience.
• Education: High School Diploma or Equivalent; Special Skills: professional demeanor, excellent customer service, multi-tasking, critical thinking, computer literacy, ability to learn Epic.

Aufgaben

• Register patients in EMR and verify patient information and insurance.
• Collect payments and explain charges to patients to clarify liability.
• Greet patients and manage scheduling and patient flow through the clinic.
• Assist with referrals, documentation, and payor requirements to ensure timely processing.
• Maintain accurate patient records and ensure billing accuracy in the system.

Kenntnisse

Customer service

Front desk

Multi-tasking

Epic proficiency

Ausbildung

High School Diploma or Equivalent

Tools

Epic

Jobbeschreibung

FMOL Health in Louisiana seeks a patient registration clerk to accurately enter patient data into EMR, verify insurance, collect payments, and ensure a best-in-class patient experience. You will work under supervision and support Epic workflows to optimize patient flow.

Strong customer service and attention to detail are essential as you collaborate with physicians and billing staff to resolve discrepancies and assist patients with eligibility and payor procedures. Training on Epic is provided.