Remote Patient Access Specialist

FMOL Health; Baton Rouge (LA); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

FMOL Health is seeking a courteous Patient Access representative in Baton Rouge. You will register patients in Epic, verify insurance coverage, and collect necessary payments while guiding patients through billing procedures to explain charges and balance responsibilities.

You will support scheduling and flow, ensure accuracy of patient records, and assist with referrals and access to MyChart, maintaining a best-in-class patient experience in a fast-paced clinic setting.

Formación

• Experience in customer service/front desk role.
• Graduate of front office/medical office program acceptable.
• Bachelor's degree may substitute for experience.

Responsabilidades

• Register patients in Epic and verify insurance information.
• Explain billing procedures and anticipated charges to patients.
• Monitor patient flow and manage schedules to optimize patient experience.
• Provide backup support and training for team members when needed.

Conocimientos

Customer service

Front desk

Multi-tasking

Critical thinking

Computer literacy

Epic EMR

Educación

High School Diploma or Equivalent

Herramientas

Epic

Descripción del empleo

FMOL Health is seeking a courteous Patient Access representative in Baton Rouge. You will register patients in Epic, verify insurance coverage, and collect necessary payments while guiding patients through billing procedures to explain charges and balance responsibilities.

You will support scheduling and flow, ensure accuracy of patient records, and assist with referrals and access to MyChart, maintaining a best-in-class patient experience in a fast-paced clinic setting.