Patient Access Specialist: First Impression Champion

Community Health Network; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling patient registration, financial clearance, and scheduling. The APAR ensures smooth workflows and prepares patients administratively for visits.

The role requires a high school diploma or GED and experience in healthcare or customer service. Responsibilities include data entry, insurance verification, and adherence to CMS standards.

Qualifications

• High School Diploma or GED required.
• 1+ years in healthcare office setting and/or strong customer service background preferred.
• Registration/Admissions: proficient in inpatient, outpatient, and emergency admits.

Responsibilities

• Handle front-office and back-office tasks across the network.
• Assist with patient check-ins, scheduling, and registration.
• Verify insurance and CMS standards and communicate coverage to patients.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network is seeking an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling patient registration, financial clearance, and scheduling. The APAR ensures smooth workflows and prepares patients administratively for visits.

The role requires a high school diploma or GED and experience in healthcare or customer service. Responsibilities include data entry, insurance verification, and adherence to CMS standards.