Patient Access & Registration Pro

Indiana University Health; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Indiana University Health in Indianapolis is seeking a Patient Access representative to manage front-desk flow. The role is onsite at Methodist Hospital Professional Center I & II with a Monday–Friday, 8:00am–4:30pm schedule.

Responsibilities include patient check-in/check-out, insurance verification, pre-registration, and scheduling. You will explain charges, collect payments, and direct calls and visitors to the appropriate teams.

Qualifications

• Minimum 3–6 months of medical office experience.
• Strong time management and critical thinking skills.
• Ability to multi-task in a fast-paced environment.
• Willingness to receive constructive feedback.
• Team-oriented mindset.

Responsibilities

• Facilitate patient check-in and check-out.
• Assist with insurance verification and pre-registration.
• Manage work queues and scheduling of appointments.
• Explain charges and policies to patients.
• Enter charges into systems and collect payments.
• Answer calls and direct patients/visitors appropriately.

Skills

3–6 months medical office experience

Time management

Multitasking

Adaptability

Receptive to feedback

Team-oriented

Education

High School Diploma or GED

Tools

MS Office

Job description

Indiana University Health in Indianapolis is seeking a Patient Access representative to manage front-desk flow. The role is onsite at Methodist Hospital Professional Center I & II with a Monday–Friday, 8:00am–4:30pm schedule.

Responsibilities include patient check-in/check-out, insurance verification, pre-registration, and scheduling. You will explain charges, collect payments, and direct calls and visitors to the appropriate teams.