Patient Access & Registration Specialist I

Indiana University Health; Fishers (IN); On-site; USD 34,000 - 54,000; Full time

Job summary

Indiana University Health in Fishers, IN, is seeking a detail‑oriented front desk patient access professional to support patient flow, scheduling, and billing in a fast-paced environment.

Primary duties include interviewing patients, collecting necessary information, explaining charges and policies, entering charges into hospital systems, and answering incoming calls with professionalism. A high school diploma is required; healthcare experience and basic MS Office skills are preferred.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare setting preferred.
• Ability to learn and retain medical coding concepts (ICD-10; CPT) preferred.

Responsibilities

• Facilitate patient flow from entry to destination in a timely, accurate, and professional manner.
• Schedule appointments, interview patients for medical information, explain charges and policies, enter charges into systems, and collect payments.
• Answer incoming calls and direct patients and visitors appropriately.

Skills

Patient scheduling

Medical terminology

Insurance interpretation

Data entry

Communication

Education

High School Diploma/GED

Tools

MS Office

Job description

Indiana University Health in Fishers, IN, is seeking a detail‑oriented front desk patient access professional to support patient flow, scheduling, and billing in a fast-paced environment.

Primary duties include interviewing patients, collecting necessary information, explaining charges and policies, entering charges into hospital systems, and answering incoming calls with professionalism. A high school diploma is required; healthcare experience and basic MS Office skills are preferred.