Patient Access & Registration Specialist I

Indiana University Health; Carmel (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana University Health seeks a patient access/registrar-style professional to facilitate patient flow and collect necessary information for records and billing. You will schedule appointments, interview patients for required details, and explain charges and department policies to ensure smooth visits.

The role involves validating charges in systems, collecting payments, and handling inbound calls while directing patients and visitors to the right resources.

Qualifications

• High School Diploma or GED required.
• Prefer experience in a health care setting.
• Ability to learn medical coding concepts (ICD-10; CPT) is a plus.
• Ability to interpret insurance information and clinical terms.
• Basic proficiency in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate manner.
• Obtains information to generate accurate financial and demographic records.
• Schedules appointments and interviews patients for required information.
• Explains charges and department policies to patients.
• Validates and enters charges into appropriate systems; collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

MS Office

Medical terminology

Insurance interpretation

Customer service

Data entry

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Indiana University Health seeks a patient access/registrar-style professional to facilitate patient flow and collect necessary information for records and billing. You will schedule appointments, interview patients for required details, and explain charges and department policies to ensure smooth visits.

The role involves validating charges in systems, collecting payments, and handling inbound calls while directing patients and visitors to the right resources.