Patient Access Registrar - Fast, Friendly Check-In

Chesapeake Regional Healthcare; Chesapeake (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Chesapeake Regional Healthcare is seeking a Registrar I to manage patient registrations and financial interactions in the Patient Access Department. You will be the first point of contact for most CRMC patients, handling pre-registration, payer authorization, and collections with emphasis on accuracy and service quality.

Responsibilities include collecting accurate patient information, verifying benefits, posting payments, and guiding patients to financial counselors when needed.

Qualifications

• Retail or healthcare customer service experience.
• Knowledge of customer service principles and satisfaction evaluation.
• Accurate data entry skills and ability to use basic computer hardware.

Responsibilities

• Manages registrations for patients for hospital services; aims for fast registration times.
• Collects patient information and demographics accurately.
• Verifies insurance benefits and assists with financial counseling as needed.
• Handles point-of-service payments and posts payments.
• Maintains confidentiality and complies with HIPAA and hospital policies.

Skills

Customer service

Data entry

Communication

Education

High School Diploma

Tools

Windows

Job description

Chesapeake Regional Healthcare is seeking a Registrar I to manage patient registrations and financial interactions in the Patient Access Department. You will be the first point of contact for most CRMC patients, handling pre-registration, payer authorization, and collections with emphasis on accuracy and service quality.

Responsibilities include collecting accurate patient information, verifying benefits, posting payments, and guiding patients to financial counselors when needed.