Patient Access & Registration Specialist

Chesapeake Regional Healthcare; Chesapeake (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Chesapeake Regional Healthcare is seeking a Patient Representative II to manage patient registration in the Patient Access Department. This role is essential for providing customer and financial services, ensuring patients have a smooth registration experience. The ideal candidate will have at least two years of registration experience and strong customer service skills.

Key responsibilities include verifying patient information, managing point of service collections, and supporting financial clearance processes. Required education includes a High School Diploma and relevant healthcare certification within 12 months.

Qualifications

• Minimum of two years patient registration experience or relevant medical course work.
• Understanding of financial and insurance information.
• Strong customer service skills.

Responsibilities

• Manage patient registrations for various hospital services.
• Collect patient information accurately and efficiently.
• Assist patients with financial clearance and authorizations.

Skills

Patient registration experience

Customer service skills

Knowledge of medical terminology

Data entry skills

Education

High School Diploma

Revenue Cycle Certification

Tools

Basic computer hardware

Windows software

Job description

Chesapeake Regional Healthcare is seeking a Patient Representative II to manage patient registration in the Patient Access Department. This role is essential for providing customer and financial services, ensuring patients have a smooth registration experience. The ideal candidate will have at least two years of registration experience and strong customer service skills.

Key responsibilities include verifying patient information, managing point of service collections, and supporting financial clearance processes. Required education includes a High School Diploma and relevant healthcare certification within 12 months.