Patient Access Specialist: Fast, Friendly Registration

Chesapeake Regional Healthcare; Chesapeake (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Chesapeake Regional Healthcare seeks a Registrar I to manage patient registrations in the Patient Access Department. You will be the first contact for most patients, delivering essential customer and financial services, handling pre-registration, payer authorization, and financial counseling as needed.

The role emphasizes accuracy in data collection, insurance verification, and adherence to HIPAA while maintaining high service standards and efficient processing, contributing to overall patient

Qualifications

• High school diploma or equivalent required.
• Customer service experience in healthcare or retail environment preferred.
• Accurate data entry skills and ability to use basic computer hardware.

Responsibilities

• Register patients for hospital services and collect demographics accurately.
• Verify insurance and assist with financial clearance and payment collection.
• Provide courteous service and resolve patient inquiries to support satisfaction scores.
• Assist with scanning and medical record management as needed.
• Adhere to HIPAA and other regulatory policies in daily tasks.

Skills

Customer service

Data entry

Windows

multisystem software

Education

High School Diploma or equivalent

Knowledge of medical terminology, ICD, and insurance

Tools

Windows

Multiple software applications

Job description

Chesapeake Regional Healthcare seeks a Registrar I to manage patient registrations in the Patient Access Department. You will be the first contact for most patients, delivering essential customer and financial services, handling pre-registration, payer authorization, and financial counseling as needed.

The role emphasizes accuracy in data collection, insurance verification, and adherence to HIPAA while maintaining high service standards and efficient processing, contributing to overall patient