Patient Access & Registration Specialist

Drh-Health-1; Duncan (OK); On-site; USD 19,000 - 28,000; Full time

Job summary

DRH Health is seeking a Patient Registrar to manage check-in and admission for patients across hospital departments. The role requires excellent organizational and multitasking abilities, with a focus on patient service and accurate demographic data entry.

The incumbent will greet patients, perform registrations for admission and outpatient services, and support PBX operations. Prior front-desk or healthcare data-entry experience is a plus; HIPAA compliance is essential.

Qualifications

• Must have strong communication and English proficiency.
• Experience in customer service or front desk roles preferred.
• Basic computer and data-entry skills required.

Responsibilities

• Greet and assist patients and visitors in a courteous manner.
• Initiate patient check-in and admission processes accurately.
• Verify patient identities and collect necessary registration information.
• Explain insurance and billing information, and provide financial counseling if needed.
• Answer phones, direct calls, and manage PBX duties as required.
• Maintain HIPAA compliance and protect patient confidentiality.

Skills

Customer service

English fluency

Telephone etiquette

clerical abilities

data entry

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

DRH Health is seeking a Patient Registrar to manage check-in and admission for patients across hospital departments. The role requires excellent organizational and multitasking abilities, with a focus on patient service and accurate demographic data entry.

The incumbent will greet patients, perform registrations for admission and outpatient services, and support PBX operations. Prior front-desk or healthcare data-entry experience is a plus; HIPAA compliance is essential.