Patient Access Specialist — Flexible Scheduling

Chesapeake Regional Healthcare; Chesapeake (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Chesapeake Regional Healthcare is seeking a Patient Access Specialist to greet patients, verify identities, assist with scheduling and pre-screening, and explain financial responsibilities for imaging services. The role involves collecting payments, managing ABNs, and ensuring accurate registration and record-keeping for each patient.

You will work with various departments to verify information, obtain required forms, and guide patients through the check-in process in a fast-paced hospital

Qualifications

• High school diploma or GED required.
• Competency in Medical Terminology preferred.
• No experience necessary; on-the-job training provided.

Responsibilities

• Greet patients and verify identity and purpose of visit.
• Complete required forms and collect insurance information.
• Verify insurance, collect payments and discuss payment options/ABNs.
• Update patient registrations and confirm orders for exams.
• Coordinate with departments to ensure accurate records and scheduling.

Skills

Customer service

Scheduling

Insurance verification

HIPAA compliance

Cash handling

Education

High School Diploma or GED

Tools

Billing software

EMR system

Job description

Chesapeake Regional Healthcare is seeking a Patient Access Specialist to greet patients, verify identities, assist with scheduling and pre-screening, and explain financial responsibilities for imaging services. The role involves collecting payments, managing ABNs, and ensuring accurate registration and record-keeping for each patient.

You will work with various departments to verify information, obtain required forms, and guide patients through the check-in process in a fast-paced hospital