Healthcare Scheduling Coordinator: Patient Access & Care

Overlake; Bellevue (WA); Hybrid; USD 40,000 - 59,000; Full time

Benefits offered by this job

Low-cost health insurance

Tuition reimbursement up to $10,000

Retirement plan matching

Employee Assistance Program

Free parking and transit passes

Caregiver support program

Job summary

Overlake is seeking a Scheduling Coordinator to manage patient visit scheduling, information intake, and exam coordination at our Bellevue medical center.

You will verify insurance, handle referrals, and pre-certifications while liaising with Care Management, Business Office, and providers. Strong customer service and Excel/Word skills are required to support front desk coverage as needed.

Qualifications

• High school diploma or equivalent required.
• 2+ years in clinical or hospital scheduling preferred.
• Imaging scheduling experience highly preferred.
• Advanced medical terminology knowledge preferred.
• Proficient with Excel and Word.
• Epic systems experience preferred.
• Excellent organizational and communication skills.
• Knowledge of hospital computer systems required.

Responsibilities

• Schedule patient visits, obtain information, and coordinate exams.
• Verify insurance, manage referrals, and pre-certifications.
• Coordinate staff, rooms, and equipment for exams.
• Serve as liaison between Care Management, Business Office, and providers.
• Provide exemplary customer service and assist front desk as needed.
• Communicate billing policies and collect applicable monies.

Skills

Excellent organizational skills

Strong analytical skills

Exceptional interpersonal skills

Effective communication in English

Ability to read and write English

Customer service oriented

Education

High school diploma or equivalent

Tools

Epic systems

Microsoft Excel

Microsoft Word

Job description

Overlake is seeking a Scheduling Coordinator to manage patient visit scheduling, information intake, and exam coordination at our Bellevue medical center.

You will verify insurance, handle referrals, and pre-certifications while liaising with Care Management, Business Office, and providers. Strong customer service and Excel/Word skills are required to support front desk coverage as needed.