Patient Access Scheduling Coordinator (Hybrid)

overlakemedicalcenter; Timber Ridge (NC); Hybrid; USD 39,000 - 59,000; Full time

Benefits offered by this job

Health insurance premiums as low as $0

Tuition reimbursement up to $10,000

Generous retirement plan matching

Job summary

Overlake Medical Center is seeking a referral coordination professional to manage the scheduling and tracking of patient referrals for specialty and hospital services. You will coordinate appointments, ensure completeness of patient data, and communicate testing requirements to patients.

The role requires clinical familiarity, strong multitasking, and excellent interpersonal skills to collaborate with physicians, patients, and staff.

Qualifications

• High School Diploma or GED required; AA or BA preferred.
• Minimum of one year experience in an outpatient physician clinic.
• Experience with referral/authorization process preferred.
• Strong analytical and computer skills required.
• Interpersonal skills to work with physicians, patients, and staff.
• Ability to prioritize and coordinate multiple tasks.
• Knowledge of electronic medical records preferred.
• Knowledge of medical terminology preferred.
• Knowledge of managed care preauthorization procedures preferred.
• General insurance knowledge preferred.

Responsibilities

• Coordinate all medical care and test referrals for the site.
• Ensure timely and appropriate scheduling of referrals to specialty, hospital and ancillary providers.
• Coordinate appointments and ensure patient information is received by providers.
• Notify patients of appointments and any testing requirements.
• Track patient compliance with referral appointments.
• Work Monday to Friday, 8-hour day shifts; 40 hours per pay period.
• Hybrid work arrangement after a 90-day training period.

Skills

Analytical skills

Computer skills

Interpersonal skills

Multitasking

Medical terminology

Referral/authorization process

Outpatient clinic experience

Insurance knowledge

Education

High School Diploma or GED

AA or BA preferred

Tools

Electronic Medical Records (EMR)

Job description

Welcome to a medical center where you're the center of attention.

Pay range:

Hourly

$28.56 - $42.84

Job Posting

Serves as the coordinator of all medical care and test referrals for site. The coordinator is charged with the timely and appropriate scheduling of all patient referrals to specialty, hospital and ancillary providers as requested by OMC's medical providers. Responsible for coordinating appointments, ensuring the patient's medical and demographic information is received by the specialty/outside provider, ensuring that the patient is notified of the appointment and any special testing requirements, and tracking patient compliance with the referral appointment.

1.0 Full-time / 40 hours per pay period

Mondays to Friday /8 hour Day shift - no weekends or holidays

Hybrid after 90-day training period

Qualifications

• High School Diploma or GED required. AA or BA preferred.
• Requires minimum of one year working experience in an outpatient physician clinic.
• Experience working with the referral/authorization process preferred.
• Strong analytical and computer skills required.
• Interpersonal skills necessary to work with physicians, patients, and staff.
• Ability to prioritize and coordinate multiple tasks.
• Knowledge of electronic medical records preferred.
• Knowledge of medical terminology preferred
• Knowledge of managed care preauthorization procedures preferred.
• General insurance knowledge preferred

Why join Overlake?

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail]