Patient Access & Referral Coordinator

BMC Software; Boston (MA); On-site; USD 29,000 - 41,000; Full time

Job summary

Boston Medical Center is seeking an Administrative & Referral Coordinator for the Orthopedic Clinic. The role supports patient access, registration, and scheduling, coordinating with insurance for pre-approvals and communicating between clinicians and administrative staff.

The position emphasizes accurate data entry, handling demographic and financial information, and ensuring efficient patient flow within a busy academic medical center environment.

Qualifications

• Requires thorough knowledge of managed care with 3 years of experience in financial clearance.
• 3 years of referral scheduling experience preferred.
• Proficient knowledge of insurance approvals, referrals, billing and co-payments.

Responsibilities

• Interview patients to collect demographic and financial information for registration and reimbursement.
• Enter registration data and verify third-party coverage for prospective patients.
• Coordinate pre-authorization with insurance carriers and ensure necessary approvals.
• Schedule appointments and manage referrals, including authorizations and notices.
• Assist with patient flow, documentation, and communication between departments.

Skills

Communication skills

Empathy

Multitasking

Computer skills

EPIC system

Education

High School diploma

Associates or Bachelor's preferred

Tools

EPIC

Caretracker

IDX

Job description

Boston Medical Center is seeking an Administrative & Referral Coordinator for the Orthopedic Clinic. The role supports patient access, registration, and scheduling, coordinating with insurance for pre-approvals and communicating between clinicians and administrative staff.

The position emphasizes accurate data entry, handling demographic and financial information, and ensuring efficient patient flow within a busy academic medical center environment.