Pediatric Care Coordinator - Front Desk & Scheduling

Boston Brace International, Inc dba OP Specialty Bracing; Peabody (MA); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Long & Short-Term Disability

Life Insurance and AD&D

Retirement Savings Plan

Paid Time Off (PTO) & Holidays

Job summary

Boston Brace International, Inc dba OP Specialty Bracing is seeking a Patient Care Coordinator to greet families, verify patient information, and coordinate appointments in a fast-paced pediatric setting.

You will handle insurance authorizations, maintain patient charts with Nymbl software, and collaborate with clinicians and referral sources to ensure smooth clinic operations. HIPAA compliance and compassionate, detail-oriented service are required.

Qualifications

• Greeting patients and providing a warm, welcoming experience.
• Register patients by collecting insurance information and demographics.
• Detail oriented with strong organizational and multi-tasking abilities.
• Maintain confidentiality and HIPAA compliance in all workflows.

Responsibilities

• Customer Service: greet patients, check-in/out, provide information, and initiate product delivery.
• Administrative: verify insurance, schedule with referrals, maintain electronic charts, and support office flow.
• Schedule Maintenance: coordinate all appointments and follow up on no-shows.

Skills

Greeting patients

Check-in/out

Phone coverage

Insurance coordination

Detail oriented

Communication skills

Multi-tasking

HIPAA compliance

Education

High School or Associate Degree

Tools

Nymbl software

Job description

Boston Brace International, Inc dba OP Specialty Bracing is seeking a Patient Care Coordinator to greet families, verify patient information, and coordinate appointments in a fast-paced pediatric setting.

You will handle insurance authorizations, maintain patient charts with Nymbl software, and collaborate with clinicians and referral sources to ensure smooth clinic operations. HIPAA compliance and compassionate, detail-oriented service are required.