Patient Access Pro: Welcoming Front Desk & Scheduling

sanford; Bismarck (ND); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health is seeking a Patient Access Representative to deliver extraordinary service to patients. As the first contact, you will create a welcoming and safe environment and manage phone or clinic interactions.

The role includes registration, scheduling, and coordination of patient information, while supporting financial arrangements and ensuring accurate data entry. You will work with nursing and provider teams to schedule appointments, coordinate referrals, and handle recall and

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office.
• Customer service skills essential.
• BLS may be required for certain locations and/or settings.

Responsibilities

• Greet patients and verify demographics.
• Create, scan and route documents or electronic forms.
• Inform patients about documents and capture signatures.
• Establish and assign financial responsibility and assist with arrangements.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Sanford Health is seeking a Patient Access Representative to deliver extraordinary service to patients. As the first contact, you will create a welcoming and safe environment and manage phone or clinic interactions.

The role includes registration, scheduling, and coordination of patient information, while supporting financial arrangements and ensuring accurate data entry. You will work with nursing and provider teams to schedule appointments, coordinate referrals, and handle recall and