Patient Access Pro: First-Contact Care Champion

Wellstar Health System; Holly Springs (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Wellstar Health System in Georgia seeks a Patient Access Representative to greet patients, collect demographic, financial and insurance information, and ensure a smooth check-in. You will verify benefits, obtain consents, and guide patients through pre-admission processes.

The role emphasizes accuracy, confidentiality, and friendly service. You will work with physicians, insurance providers and hospital teams to resolve billing questions and establish financial arrangements.

Qualifications

• High School Diploma or equivalent required.
• Experience in patient access or hospital registration preferred.
• Strong communication and data entry skills essential.

Responsibilities

• Greet patients and visitors with a professional attitude.
• Collect and verify demographic, financial and insurance information.
• Verify insurance benefits and pre-certifications for services.
• Enter patient data into the registration system with accuracy.
• Explain financial policies and assist with payment arrangements.

Skills

Data entry

Communication

Epic experience

Customer service

Education

High School Diploma

Tools

Epic

Job description

Wellstar Health System in Georgia seeks a Patient Access Representative to greet patients, collect demographic, financial and insurance information, and ensure a smooth check-in. You will verify benefits, obtain consents, and guide patients through pre-admission processes.

The role emphasizes accuracy, confidentiality, and friendly service. You will work with physicians, insurance providers and hospital teams to resolve billing questions and establish financial arrangements.