Patient Access Specialist II: Care Experience Leader

2610 Columbia County Medical Center; New York (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Wellstar Health System seeks a Patient Access Services (PAS) professional to join our onboarding program. You will support patient registration, scheduling, and pre-admission processes, ensuring accurate demographic and financial information while delivering exceptional service.

Responsibilities include verifying insurance, collecting self-pay balances, maintaining HIPAA compliance, and guiding patients through financial policies.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year experience in healthcare.
• Strong written and verbal communication skills.
• Epic experience preferred; Microsoft Office proficiency.

Responsibilities

• Interview patients to obtain demographic, financial and insurance information.
• Enter patient information into the registration system.
• Verify insurance coverage and benefits.
• Explain financial policies and collect self-pay balances.
• Coordinate pre-admission and scheduling activities.
• Maintain confidentiality and HIPAA compliance.

Skills

Computer/data entry

Communication skills

Attention to detail

Problem solving

Self-directed

Education

High School Diploma or GED

Tools

Epic experience

Microsoft Office

Job description

Wellstar Health System seeks a Patient Access Services (PAS) professional to join our onboarding program. You will support patient registration, scheduling, and pre-admission processes, ensuring accurate demographic and financial information while delivering exceptional service.

Responsibilities include verifying insurance, collecting self-pay balances, maintaining HIPAA compliance, and guiding patients through financial policies.