Patient Access Specialist: First Impressions Champion

CommonSpirit Health; Dillon (CO); On-site; USD 24,796 - 44,083; Full time

Job summary

CommonSpirit Health seeks a Patient Access Representative to greet patients, collect demographic and financial data, and guide them through pre-admission and registration processes. The role requires collaboration with staff across departments to ensure smooth patient flow and accurate records.

You will verify insurance details, explain costs, and collect payments when due. You’ll also support onboarding and orientation for new hires, contributing to a compassionate patient experience.

Qualifications

• Office experience in a healthcare environment.
• Knowledge of medical terminology.
• Proficiency with Microsoft Office applications.
• High School diploma required.
• BLS certification preferred.

Responsibilities

• Create a positive impression for patients, families, visitors and staff during pre-admitting, admitting and registering processes.
• Interview patients to collect demographic and financial information for registration in the electronic medical record system.
• Verify insurance benefits and explain financial requirements; collect outstanding balances at or before service.
• Mentor new associates and assist in new employee orientation.

Skills

Multitasking

Prioritization

Customer service

Communication

Education

High School diploma

Basic Life Support (BLS)

Tools

Microsoft Office

Outlook

Excel

Word

PowerPoint

Job description

CommonSpirit Health seeks a Patient Access Representative to greet patients, collect demographic and financial data, and guide them through pre-admission and registration processes. The role requires collaboration with staff across departments to ensure smooth patient flow and accurate records.

You will verify insurance details, explain costs, and collect payments when due. You’ll also support onboarding and orientation for new hires, contributing to a compassionate patient experience.