Patient Access Specialist: Registration & Billing Support

Northeast Georgia Health System; Gainesville (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Northeast Georgia Health System is seeking a Patient Access representative to greet patients, register demographics, verify benefits, and collect co-pays in a fast-paced hospital campus.

Under supervision of the Patient Access Supervisor, the role emphasizes accurate data collection, insurance verification, and excellent customer service to ensure smooth admissions and timely financial counseling when needed.

Qualifications

• High school diploma or GED required; healthcare experience helpful.
• Proficient data entry with attention to accuracy and detail.
• Strong communication and customer service skills in a medical setting.

Responsibilities

• Greet patients, register demographics, and verify insurance information.
• Identify benefits eligibility and perform pre-certification verification when needed.
• Collect co-pays/deductibles and provide financial counseling as appropriate.
• Enter data into EHR system and ensure accuracy to minimize delays.
• Coordinate with multiple departments to support patient flow and billing.

Skills

Customer service

Medical terminology

Data entry

Phone etiquette

Education

High School Diploma or GED

Associate or Bachelor's in Business/Healthcare

Job description

Northeast Georgia Health System is seeking a Patient Access representative to greet patients, register demographics, verify benefits, and collect co-pays in a fast-paced hospital campus.

Under supervision of the Patient Access Supervisor, the role emphasizes accurate data collection, insurance verification, and excellent customer service to ensure smooth admissions and timely financial counseling when needed.