Patient Access Pro — Fast-Paced, Impactful Role

Valley Health Systems, Inc.; Charleston (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Career advancement opportunities

Job summary

Valley Health Systems, Inc. is seeking a Patient Access Representative to be the friendly first contact for patients in a fast-paced healthcare setting. You will help patients feel supported, collect necessary information, and ensure smooth check-in processes.

The role emphasizes strong communication, multi-tasking, and organizational skills, with training provided for healthcare specifics and systems. This is a full-time, on-site position with growth opportunities and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Experience in customer service or healthcare is a plus, but not required—we’ll train you.
• Strong communication and organization help you succeed in a fast-paced healthcare front desk role.

Responsibilities

• Assist patients as the first point of contact, ensuring a welcoming experience.
• Manage front-desk tasks in a dynamic, fast-paced environment.
• Coordinate with clinical staff to support smooth patient flow and accurate information.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Education

High School Diploma or GED

Job description

Valley Health Systems, Inc. is seeking a Patient Access Representative to be the friendly first contact for patients in a fast-paced healthcare setting. You will help patients feel supported, collect necessary information, and ensure smooth check-in processes.

The role emphasizes strong communication, multi-tasking, and organizational skills, with training provided for healthcare specifics and systems. This is a full-time, on-site position with growth opportunities and comprehensive benefits.