Patient Access Specialist - First-Contact Champion

Valley Health Systems, Inc.; Fort Gay (WV); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Career advancement opportunities

Competitive pay

Job summary

Valley Health Systems, Inc. is seeking a Patient Access Representative to be the friendly first contact for patients, ensuring a smooth check-in and check-out process. You will work in a fast-paced healthcare environment, coordinating with medical staff to support patient flow and care.

The role emphasizes a positive, detail-oriented mindset, clear communication, and teamwork, with opportunities for growth within the organization. High school diploma or GED is required.

Qualifications

• Positive attitude and welcoming demeanor as the first impression.
• Strong communication and multi-tasking capabilities to handle a fast-paced front-desk.
• Problem-solving mindset with attention to detail and patient-focused service.

Responsibilities

• Assist in delivering patient care and coordinating check-in/check-out processes.
• Maintain an organized front office to ensure smooth daily operations.
• Collaborate with clinical staff to support a positive patient experience.
• Provide friendly, professional service to diverse patient populations.

Skills

Positive attitude

Communication skills

Multi-tasking

Problem-solving

Customer service

Education

High School Diploma or GED

Job description

Valley Health Systems, Inc. is seeking a Patient Access Representative to be the friendly first contact for patients, ensuring a smooth check-in and check-out process. You will work in a fast-paced healthcare environment, coordinating with medical staff to support patient flow and care.

The role emphasizes a positive, detail-oriented mindset, clear communication, and teamwork, with opportunities for growth within the organization. High school diploma or GED is required.