Patient Access Pro: Fast, Friendly Check-In & Billing

Carle Health; Peoria (IL); On-site; USD 37,000 - 60,000; Full time

Job summary

Carle Health in Illinois is seeking a Registration Specialist to ensure accurate patient registration, collect demographic and insurance data, and obtain signatures for compliant billing processes.

You will use EPIC to verify eligibility, understand patient benefits, and help maintain financial integrity while delivering empathetic, professional customer service to patients and families.

Qualifications

• Demonstrates strong customer service skills and a compassionate approach.
• Maintains accurate data entry with attention to detail and compliance.
• Works well in a team and communicates clearly with patients and staff.

Responsibilities

• Engage with patients to obtain and input accurate demographic information and insurance data.
• Register patients, collect signatures, and verify information for compliant billing.
• Identify and resolve data errors and ensure consistency with policies and procedures.
• Utilize tools to verify eligibility and communicate patient benefit information clearly.

Skills

Customer service

Attention to detail

Teamwork

Communication

Tools

EPIC

Eligibility tools

Job description

Carle Health in Illinois is seeking a Registration Specialist to ensure accurate patient registration, collect demographic and insurance data, and obtain signatures for compliant billing processes.

You will use EPIC to verify eligibility, understand patient benefits, and help maintain financial integrity while delivering empathetic, professional customer service to patients and families.