Patient Services Coordinator

Carle; Mattoon (IL); Hybrid; USD 28,000 - 45,000; Full time

Job summary

Carle Health in Illinois is seeking a Patient Services Representative 3 to coordinate daily clinic prep, verify patient identities, check in/out, post charges, and assist with basic scheduling.

The role emphasizes accurate handling of medical information, collaboration with physicians and nurses, and navigation of insurance processes, with opportunities to work across departments and learn EPIC scheduling.

Qualifications

• Basic computer skills
• General office equipment

Responsibilities

• Coordinate daily clinic preparation, patient identification, and patient check in/out.
• Handle charge posting and cash management.
• Assist with patient appointment scheduling and registration.
• Communicate with physicians and nurses, deliver messages promptly.
• Ensure accurate and timely capture of medical information and eligibility data.
• Support EPIC scheduling and Cadence/provider timetables as needed.

Education

Certificate of Completion

Job description

Carle Health in Illinois is seeking a Patient Services Representative 3 to coordinate daily clinic prep, verify patient identities, check in/out, post charges, and assist with basic scheduling.

The role emphasizes accurate handling of medical information, collaboration with physicians and nurses, and navigation of insurance processes, with opportunities to work across departments and learn EPIC scheduling.