Patient Access Specialist I: Registration & Billing Support

Memorial Health; Springfield (IL); On-site; USD 22,041 - 32,566; Part time

Job summary

Memorial Health in Illinois is seeking a Patient Access Specialist to coordinate patient entry into hospital services, ensuring accurate registration and compliant records.

You will collect demographics and insurance data, explain payment responsibilities, schedule procedures such as mammography, and liaise with departments to support reimbursement and patient satisfaction.

Excellent communication, attention to detail, and knowledge of healthcare terminology are valued.

Qualifications

• Direct patient-facing registration and insurance data collection.
• Ability to verify demographic and insurance information.
• Knowledge of billing and compliance basics is preferred.

Responsibilities

• Completes all steps of pre-registration and registration; verifies patient identity and demographic information through appropriate tools.
• Identifies and captures appropriate health insurance benefit eligibility based on contract/regulatory differentiation.
• Facilitates appropriate billing of claims and hospital reimbursement.
• Obtains and validates proper consent for patient treatment.

Skills

Customer service

Interpersonal skills

Attention to detail

Communication skills

Problem solving

Medical terminology

Education

High School Diploma

Tools

Registration software

Healthcare IT systems

Data entry

Job description

Memorial Health in Illinois is seeking a Patient Access Specialist to coordinate patient entry into hospital services, ensuring accurate registration and compliant records.

You will collect demographics and insurance data, explain payment responsibilities, schedule procedures such as mammography, and liaise with departments to support reimbursement and patient satisfaction.

Excellent communication, attention to detail, and knowledge of healthcare terminology are valued.