Patient Access Pro — Compassionate Registration (PRN)

R1 RCM, Inc.; Manhattan (KS); On-site; USD 20,000 - 26,000; Part time

Benefits offered by this job

Benefits package

Job summary

R1 RCM, Inc. is seeking a Patient Access Representative to serve as the first point of contact for patients, ensuring fast, compassionate, and accurate access to care.

You will work across multiple systems to register patients and support nurses and care teams, contributing to a positive patient experience and efficient hospital operations. Great for individuals who excel in customer service, communication, and teamwork, with a High School Diploma or GED and the ability to pass a background

Qualifications

• Experience in customer service or patient-facing roles is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to multitask and adapt to fast-paced environments.
• Comfortable working with sensitive information and following privacy rules.

Responsibilities

• Provide exceptional customer service to patients and families during check-in.
• Answer phones and collect accurate patient information quickly in a fast-paced setting.
• Support timely access to care by minimizing delays in registration and answering questions with clarity and compassion.
• Build trust with patients during moments of illness, anxiety, or confusion.
• Navigate insurance plans, enter demographics, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is seeking a Patient Access Representative to serve as the first point of contact for patients, ensuring fast, compassionate, and accurate access to care.

You will work across multiple systems to register patients and support nurses and care teams, contributing to a positive patient experience and efficient hospital operations. Great for individuals who excel in customer service, communication, and teamwork, with a High School Diploma or GED and the ability to pass a background