Patient Access Associate I — Compassionate Front Desk

R1 RCM Holdco Inc.; United States; On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM, Inc. is seeking a Patient Access Representative to be the first point of contact for patients. The role focuses on fast, compassionate access to care, accurate data entry, and effective coordination with care teams to support revenue cycle success.

You will register patients, gather information, verify insurance, and help patients navigate their plans with empathy in a high-volume setting. This position offers a base pay and benefits aligned with an industry-leading healthcare technology

Qualifications

• High School Diploma or GED required.
• Pass background check, drug test and vaccination requirements.
• Experience in patient access, medical registration, insurance verification or front desk is a plus.

Responsibilities

• Register patients, assisting across multiple computer systems for fast check-in.
• Answer phones and collect accurate patient information quickly.
• Minimize delays in registration and answer questions with clarity and compassion.
• Navigate diverse insurance plans, enter demographics, collect co-pays and provide cost estimates.

Skills

Exceptional customer service

Communication

Interpersonal skills

Composure

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is seeking a Patient Access Representative to be the first point of contact for patients. The role focuses on fast, compassionate access to care, accurate data entry, and effective coordination with care teams to support revenue cycle success.

You will register patients, gather information, verify insurance, and help patients navigate their plans with empathy in a high-volume setting. This position offers a base pay and benefits aligned with an industry-leading healthcare technology