Patient Access Registration Specialist (Part-Time PRN)

RCM Holdco; Waco (TX); On-site; USD 19,000 - 30,000; Part time

Job summary

R1 is seeking a Part-time Patient Registration Representative to be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care in a hospital setting. You will register patients across multiple systems, answer calls, collect information, and help patients navigate insurance and costs with empathy.

The role emphasizes teamwork with nurses and doctors, on-call flexibility, and on-the-job training to grow within healthcare operations and patient access.

Qualifications

• High School Diploma or GED required.
• Exceptional customer service experience.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• No healthcare background? No problem. We'll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.

Education

High School Diploma or GED

Job description

R1 is seeking a Part-time Patient Registration Representative to be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care in a hospital setting. You will register patients across multiple systems, answer calls, collect information, and help patients navigate insurance and costs with empathy.

The role emphasizes teamwork with nurses and doctors, on-call flexibility, and on-the-job training to grow within healthcare operations and patient access.